READ ON TO FIND:
* Anatomy of a Customer Call
During the initial phone all, what are the do's -- and don'ts to avoid -- to help a rental agent book the reservation and win a repeat customer?
* Make a Game of It: Strategies to Improve Employee Engagement
"Gamification" techniques can establish healthy workplace competition and keep your employees motivated to sell.
* How to Increase Corporate Rental Sales
Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.
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