Auto Rental News - Jul/Aug 2016

The Sales Issue * * * *

READ ON TO FIND:

* Anatomy of a Customer Call

During the initial phone all, what are the do's -- and don'ts to avoid -- to help a rental agent book the reservation and win a repeat customer?

* Make a Game of It: Strategies to Improve Employee Engagement

"Gamification" techniques can establish healthy workplace competition and keep your employees motivated to sell.

* How to Increase Corporate Rental Sales

Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.

DEPARTMENTS

Car Rental Q&A

2016 Auto Rental Summit: People, Process, Profits

DEPARTMENTS

Editor's Corner                                Products and Vendor News

ACRA                                             Rent Alert

Digital Dashboard                           

Industry News- In Depth

Auto Rental News Magazine - Sept/Oct 2016
$12.95