Auto Rental News Magazine - January/February 2010

Featured Articles Include:
* How to Improve Utilization and Still Satisfy the Customer Following
* Smarter Hiring- Reducing the Insider Threat
* Customer Service Is the New Market

Read on to find:

* How to Improve Utilization and Still Satisfy the Customer Following
* Smarter Hiring- Reducing the Insider Threat
* Customer Service Is the New Market
* Why Dealership Rental Operations Don’t Work – And How They Could With Streamlined Operations.
* Charging for No Shows-Boosting Profits Implementing polices to reduce no shows.
*  DTG’s Cerefice named Keynote Speaker for 2010 Car Rental Show.
* Is there a better name for “risk vehicles”?
* Jury Awards Avis Licensee $16 Million in Breach of Contract Case
* Product And Vendor News
* Used Car Prices

Auto Rental News Magazine - January/February 2010
$12.95