Read on to find:
* No-Show Fees- The Challenges of Implementation
* Getting Into Vans? It’s not a business for the casual car rental operator.
* Developments in Negligent Entrustment Law
* Unlimited Miles or Mileage Caps?
* What’s Your Big Idea? These six concepts could reduce expanse and boost your bottom line.
* Guaranteed reservations the industry’s logical next step?
* Framing the H.R. 4175 Debate
* A guaranteed reservation deserves guaranteed service.
* Enterprise Pays $15 million in Lawsuit
* How to handle price-sensitive customers and use social media to enhance business.